FREQUENTLY ASKED QUESTIONS – FAQ
What are the opening hours of the Galia Lahav Boutique Hamburg?
Our boutique is only open by appointment. You can book appointments from Monday to Friday between 10.00am and 6.00pm. Other times and weekends upon request.
Do I have to make an appointment?
Yes, definitely! Please give us a call on +49 (0)40 31975035 or send us an emaill.
How much does a dress fitting cost at Galia Lahav Hamburg?
The fitting fee is EUR 100 for a two-hour fitting. The payment shall be received in advance via paypal-link or wire transfer.
Can I borrow a Galia Lahav dress?
No, our dresses are not available to borrow or lease.
How many people can I bring with me?
You are permitted to bring a maximum of 2 guests.
When is the best time to order my dress?
Around 9-12 months before the wedding. Shorter delivery times are possible upon request.
How does the ordering process work?
Once you have found your dream dress, we will conclude a purchase contract. The purchase price is due for payment immediately and without deduction. You can pay cash, with debit or credit card. We don’t offer payment by instalments or financing.
How long is the delivery time for my dress?
About 6 to 9 months.
Do you offer express delivery?
Yes, of course. We offer express delivery for an additional rush order fee. The following conditions apply:
Delivery in less than 3 months: 20% surcharge on top of the original price.
Delivery in less than 1 month: 30% surcharge on top of the original price.
How often do I need to visit the boutique after delivery for alterations?
On average 2-3 times: The initial fitting takes place once your dress has been delivered. Afterwards you will need to come back once or twice to check the eventually necessary adjustment our tailor has made.
Is an alteration fee already included in the purchase price?
No, you only pay for the alterations that are necessary.
Do you also sell shoes and accessories?
No. But you can order a matching veil for each of our dresses.
How do I clean my Galia Lahav dress after the wedding?
Never wash your dress in a washing machine! Take it to a professional cleaning service, which is experienced with high-quality materials.
Can I sell my used wedding dress via the Galia Lahav Boutique?
No, we do not provide this service. We recommend selling it on a specialized website.